Be aware that for most vendors, the actual size of files that you can store inside the drive is less than the offical drive size. The driver installation, however, failed. So look for the things that could be done by you. To more easily compare the speed of USB flash drives, you can filter the list according to drive size group: The support technician didn’t know about this particular problem.

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Repair guides and support for external portable storage by Western Digital including the My Book series, My Passport and others.

Update your question when you do. Bought the friend a new hdd double the size to compensate – was told there was nothing on it anyway. Elements 10B8 [duplicate] Ask Question. You should follow the advice you have been already been given. Try to either use a different cable on your drive, or check the cable by connecting it to a different device. As expected, reinstalling the USB driver didn’t change anything. The support technician didn’t know about this particular problem.

Data recovery can be expensive and is not easy to do for the DIY’er. Joel, try to connect the HDD to another computer. If those answers do not fully address your question, please ask a new question.

Western Digital Elements External HD doesn’t show connected on PC?

Also make sure that the drive has a drive letter assigned to it. Some Remarks You can click the column headers of the speed tests e,ements in order to sort by the desired field.

The driver installation, however, failed. There is also a summary pagewhich contains a summary of speed tests for USB drives that accumulated 5 speed tests or more. Is there any thing I could do to fix this problem or get the data off of the elemdnts hard drive?

windows 7 – WD USB HDD not recognized: Elements 10B8 – Super User

When I connect the external hard drive to w USB drive on the computer the drive doesn’t show up. The high performance electronics repair kit. I originally created this Web site for flash drives, but because some people already submitted the speed test results of external USB disks, I added a group for them too.

Also check under disk management to see if your external flements shows there. This question has been asked before and already has an answer. Super User works best with JavaScript enabled. In this page, you can find the speed test results of USB 3.

After that reconnect your drive. By using our site, you acknowledge that you have read and understand our Cookie PolicyPrivacy Policyand our Terms of Service.

Be aware that all these 108 are made by making a sequential read and write operations of a single file. If it shows but it does not show a drive letter, make sure you give it one.

WD Elements Portable

You can also try uninstalling the usb driver and once you restart the computer, the drivers should get reinstalled by the operating system. This solution worked for me: View the answer I have this problem too Subscribed to new answers.

In order to keed this speed tests table reliable, I reserve the right to remove speed test entries that looks extremely unreliable. I had a Toshiba hdd from a friend that wouldn’t even initialize so couldn’t add a drive letter, I ended up very pleasingly pulling it apart and smashing it to bits before throwing it in the trash, very disappointed it didn’t have the massive magnet in it that the old hard drives used to wr.

Furthermore, make sure that the elemens is in good working order. When first connecting the device to my ThinkPad Tsi E37a dialog appeared stating that Windows is attempting to install a driver.

What driver is the HDD attempting to use? Windows 7 does not detect USB mass storage devices anymore 3 answers.